Case Study: Save Time on Language Translation

In emergencies, every second counts. When it comes to non-English speakers, however, traditional ECC processes are often woefully slow and occasionally inadequate, leaving callers in desperate need of help waiting long periods of time. This begs the question: what if they didn’t have to? With text language translation through Prepared Live Enhanced, telecommunicators have 140+ languages at their fingertips to get people the help they need, faster than ever before.  

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