On April 8th, the IAED published a new survey of individuals who’ve had to call 911. Their aim? To uncover the true impact of 911 professionals from the perspective of the people they serve.
As National Public Safety Telecommunicator Week continues, in partnership with the IAED, we wanted to amplify this survey to say loud and clear: telecommunicators make a life-saving difference.
Here are a few standout statistics…
More than half of respondents believe their 911 call resulted in a life saved
Put simply: telecommunicators can save a life every other call. Here are a few of our favorite life-saving efforts from telecommunicators using Prepared:
- Hamilton County Telecommunicator Saves a Life with T-CPR and Prepared
- Akron PD Uses Prepared to Locate and Save Shooting Victim
- Three platforms, two lives saved, one heroic telecommunicator
- Tuscola 911 Uses Prepared to Help Save 14 Stranded on Ice
- Kentucky Dispatch Duo Earns TOP Save Award for Domestic Call
Nearly 75% of respondents agree that their 911 call made a difference in their lives
A call to 911 might be the worst moment of a person’s life. Across the country, community members place their trust in telecommunicators to make a life-changing intervention when it matters most.
Four out of five callers felt calmer after calling 911
There’s a reason telecommunicators are referred to as the “calm in the chaos.” Their ability to bring poise to a chaotic moment is unique and critical.
Melanie Posey was involved in a hit-and-run incident and spoke about how her telecommnicator, using Prepared, instilled a much greater sense of calm than she would’ve otherwise had:
You can read the full survey and it’s incredible findings on the IAED Website.
Don’t forget to check out our NPSTW Telecommunicator Spotlight Series and to share some love with the 911 professionals of your community!
