Case Studies

911
Education
Case Study

Mental Health for Dispatchers: Basics

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911
Call-Taking
Livestream
Case Study

How ECCs are Using Video in 2024

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911
Call-Taking
Dispatch
Case Study

How ECCs are Using AI in 2024

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911
Call-Taking
Translation
Case Study

Delaware County Streamlines Spanish Call Processing with Text-to-Voice Translation

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911
Call-Taking
Supervisor
Case Study

Anoka County 911 Streamlines ECC Operations with Assistive AI

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911
Call-Taking
Supervisor
Case Study

Baltimore 911 Improves Call Processing Efficiency with Assistive AI

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911
Save Story
Supervisor
Case Study

Assistive AI for High-Impact, Low-Frequency Events

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