Your assistant for every step of every call.
Call-takers can process calls faster, dispatchers get the signal in the noise, and agencies run more efficiently.
See the PlatformOne system, one screen, all of the tools you need to be ready for every emergency and non-emergency.
From a second pair of ears, to reducing your call backlog, Prepared is designed to reduce telecommunicator stress.
New data creates new feedback loops for supervisors and telecommunicators to enhance agency performance.
“Prepared really understands what's going on in the call center. If they don't know, they ask the right questions…When a company like that is actively trying to build a product that makes our jobs easier, it’s wrong of us to close our doors.”
Reduce the burden of non-emergency calls, lower call-taker burnout, eliminate backlogs.
Faster, more accurate call-taking via streamlined information gathering and seamless translation.
One system, one screen, every phase of emergency response.